Because members immediately benefit from the knowledge of the stats, analytics or from Trader's Toolbox, we do not give refunds. You should recognize that investing and trading is a marathon, not a sprint so every last piece of information that can help you learn along the way and give you “an edge” over your competitors is worth investing in.
To remove yourself from auto renew and cancel your account, please use the “contact us” page here. We ask that you request a termination no later than 2 full business days before your renewal. Refunds crush my merchant status and if you’re ever tried to get a merchant to run a business like I’m running, you fully understand how sensitive this relationship is. Your billing expiration date can be found by keeping track of your start date or emailing me requesting when your membership is up for renewal. Again, if you forget to close your account before billing recurs, this is your fair warning there are no refunds.
I’m not being difficult, just letting you know my merchant status is my life and asking you to only sign up if you are serious and keep track of your billing should you need to take a break from trading.
Cancellation Policy: As stated above, you must provide 2 business days notice prior to your auto renewal for us to terminate you account and prevent any additional charges. Please be advised that once you request a cancellation, if you do not specify to have your account continued, your account will be terminated upon your cancellation request to prevent any additional charges or misunderstandings. To contact us use the “Contact Us” link.